PC Pro TestOut

You will learn how to build, configure, and maintain a PC as well as learn the basics of networking and security. Must be a CIE student to purchase.
$150.00

PC Pro Outline

TestOut's new LabSim for PC Pro is the essential IT training course. Covering three different exams, our all-in-one PC Pro course will take your knowledge and skill levels in PC repair and service from novice to pro. You will learn how to build, configure, and maintain a PC as well as learn the basics of networking and security. Using LabSim’s video tutorials, demonstrations, and hands-on lab simulations, you will not only be able to prove that you know the material, you will also be able to demonstrate you can perform the IT tasks employers are looking for.

The LabSim for PC Pro course prepares you for three exams and two industry certifications:
(You must pass both the 220-901 exam and the 220-902 exam to become CompTIA A+ certified)

    TestOut PC Pro Certification
    CompTIA A+ 220-901
    CompTIA A+ 220-902
    Videos: 145 (26:16:08)
    Demonstrations: 119 (23:49:43)
    Simulations: 96
    Fact Sheets: 166
    Exams: 121
    Questions: 1059

Contents:

        1.0 Computing Overview
            1.1 Course Introduction
                1.1.1 PC Pro and A+ Certification (9:03)
            1.2 Using the Simulator
                1.2.1 Using the Simulator (21:57)
                1.2.2 Explore the Lab Interface
                1.2.3 Working with Internal Components (20:55)
                1.2.4 Connect Internal Components
            1.3 Hardware Basics
                1.3.1 Computing Basics (17:04)
                1.3.2 Computing Facts
                1.3.3 External Components (8:14)
                1.3.4 Ports and Connectors
                1.3.5 Set Up a Computer
                1.3.6 Internal Components (4:20)
                1.3.7 Exam Questions - Section 1.3
            1.4 Operating System Basics
                1.4.1 Operating Systems (10:28)
                1.4.2 Operating System Facts
                1.4.3 Using the Windows Interface (16:52)
                1.4.4 Windows Interface Facts
                1.4.5 Exam Questions - Section 1.4
        2.0 PC Technician
            2.1 Protection and Safety
                2.1.1 Safety (5:59)
                2.1.2 Safety Measures
                2.1.3 ESD (7:35)
                2.1.4 Protecting Against ESD (4:54)
                2.1.5 ESD Facts
                2.1.6 Environmental Concerns (7:12)
                2.1.7 Environmental Facts
                2.1.8 Exam Questions - Section 2.1
            2.2 Professionalism
                2.2.1 Professionalism (3:00)
                2.2.2 Professionalism Facts
                2.2.3 Incident Management (7:17)
                2.2.4 Basic Forensic Procedures (18:31)
                2.2.5 Incident Response Facts
                2.2.6 Exam Questions - Section 2.2
            2.3 PC Tools
                2.3.1 PC Toolkit (3:17)
                2.3.2 Tool Facts
                2.3.3 Exam Questions - Section 2.3
            2.4 PC Maintenance
                2.4.1 PC Maintenance (4:05)
                2.4.2 PC Maintenance Facts
                2.4.3 Protecting Power (15:40)
                2.4.4 Configuring UPS Settings (14:27)
                2.4.5 Power Protection Facts
                2.4.6 Install a UPS
                2.4.7 Exam Questions - Section 2.4
            2.5 Troubleshooting Overview
                2.5.1 Troubleshooting Process (7:35)
                2.5.2 Troubleshooting Process Facts
                2.5.3 Exam Questions - Section 2.5
        3.0 System Components
            3.1 Cases and Form Factors
                3.1.1 Cases and Form Factors (10:04)
                3.1.2 System Case Facts
                3.1.3 Exam Questions - Section 3.1
            3.2 Power Supplies
                3.2.1 Power Supplies (10:48)
                3.2.2 Power Supply Facts
                3.2.3 Identifying Power Supply Components (8:49)
                3.2.4 Changing the Power Supply (16:03)
                3.2.5 Replace a Power Supply
                3.2.6 Exam Questions - Section 3.2
            3.3 Motherboards and Buses
                3.3.1 Motherboard Components (6:27)
                3.3.2 Motherboard Facts
                3.3.3 Installing a Motherboard (14:40)
                3.3.4 Motherboard Installation Facts
                3.3.5 Choose and Install a Motherboard
                3.3.6 Exam Questions - Section 3.3
            3.4 Processors
                3.4.1 Processor Concepts (8:08)
                3.4.2 CPU Facts
                3.4.3 CPU Performance Facts
                3.4.4 CPU Socket Facts
                3.4.5 Installing a Processor (5:02)
                3.4.6 CPU Installation Facts
                3.4.7 Select and Install a Processor 1
                3.4.8 Select and Install a Processor 2
                3.4.9 Exam Questions - Section 3.4
            3.5 Memory
                3.5.1 Memory (7:09)
                3.5.2 Memory Types (13:09)
                3.5.3 RAM Facts
                3.5.4 Memory Factors (13:12)
                3.5.5 Memory Speed (17:50)
                3.5.6 Memory Characteristics
                3.5.7 Memory Forms (8:20)
                3.5.8 Memory Form Comparison
                3.5.9 Selecting the Correct Memory Module (10:26)
                3.5.10 Installing Memory (5:01)
                3.5.11 Memory Installation Facts
                3.5.12 Select Memory by Sight
                3.5.13 Install Triple Channel Memory
                3.5.14 Exam Questions - Section 3.5
            3.6 BIOS
                3.6.1 BIOS and CMOS (13:13)
                3.6.2 PC Boot Process (4:55)
                3.6.3 BIOS and CMOS Facts
                3.6.4 Editing the BIOS 1 (17:05)
                3.6.5 Editing the BIOS 2 (22:16)
                3.6.6 Flashing the BIOS (10:22)
                3.6.7 Find BIOS Settings
                3.6.8 Clear CMOS Settings
                3.6.9 Exam Questions - Section 3.6
            3.7 Expansion Cards
                3.7.1 Expansion Buses and Slots (3:36)
                3.7.2 Expansion Bus Types
                3.7.3 Installing an Expansion Card (5:29)
                3.7.4 Install Expansion Cards
                3.7.5 Exam Questions - Section 3.7
            3.8 Video
                3.8.1 Video Cards (3:31)
                3.8.2 Video Card Facts
                3.8.3 Installing a Video Card (6:41)
                3.8.4 Video Card Installation Facts
                3.8.5 Upgrade a Video Card
                3.8.6 Exam Questions - Section 3.8
            3.9 Audio
                3.9.1 Digital Audio (9:04)
                3.9.2 Sound Cards (7:22)
                3.9.3 Sound Card Facts
                3.9.4 Managing Audio Devices (15:50)
                3.9.5 Sound Card Installation Facts
                3.9.6 Sound Card Connectors
                3.9.7 Select and Install a Sound Card
                3.9.8 Exam Questions - Section 3.9
            3.10 Cooling
                3.10.1 System Cooling (11:30)
                3.10.2 System Cooling Facts
                3.10.3 Exam Questions - Section 3.10
        4.0 Peripheral Devices
            4.1 Peripheral Devices
                4.1.1 Peripheral Devices (4:11)
                4.1.2 Peripheral Device Facts
                4.1.3 Input Devices (3:32)
                4.1.4 Input Device Facts
                4.1.5 Connect a KVM Switch
                4.1.6 Exam Questions - Section 4.1
            4.2 Serial, Parallel, and PS/2
                4.2.1 Serial, Parallel, and PS/2 (9:19)
                4.2.2 Serial, Parallel, and PS/2 Facts
                4.2.3 Serial, Parallel, and PS/2 Connections
                4.2.4 Connect Devices
                4.2.5 Exam Questions - Section 4.2
            4.3 USB
                4.3.1 Universal Serial Bus (USB) (15:56)
                4.3.2 USB Components (2:00)
                4.3.3 USB Facts
                4.3.4 Install USB Devices
                4.3.5 Install USB Adapter
                4.3.6 Exam Questions - Section 4.3
            4.4 IEEE 1394 (Firewire)
                4.4.1 Firewire (3:31)
                4.4.2 Firewire Facts
                4.4.3 Connect Firewire Devices
                4.4.4 Exam Questions - Section 4.4
            4.5 Display Devices
                4.5.1 CRT Monitors (15:04)
                4.5.2 CRT Monitor Facts
                4.5.3 LCD Monitors (6:27)
                4.5.4 LCD Monitor Facts
                4.5.5 LED and Plasma Monitors (14:54)
                4.5.6 LED and Plasma Monitor Facts
                4.5.7 Video Interfaces (7:24)
                4.5.8 Video Interface Facts
                4.5.9 Connect Monitors
                4.5.10 Install a VGA Monitor
                4.5.11 Choose and Configure a Monitor
                4.5.12 Install an HDTV Monitor
                4.5.13 Configuring Display Settings (8:46)
                4.5.14 Configure Dual Monitors
                4.5.15 Video Configuration Facts
                4.5.16 Optimizing Video (8:01)
                4.5.17 Optimize Video Settings
                4.5.18 Exam Questions - Section 4.5
            4.6 Device Installation
                4.6.1 Device Installation (5:47)
                4.6.2 Installing Devices (15:06)
                4.6.3 Managing Devices (17:52)
                4.6.4 Hardware Device Facts
                4.6.5 Device Installation Facts
                4.6.6 Manage Devices
                4.6.7 Exam Questions - Section 4.6
        5.0 Storage
            5.1 Storage Devices
                5.1.1 Storage Devices (23:47)
                5.1.2 Storage Device Facts
                5.1.3 Storage Device Interfaces (7:31)
                5.1.4 Storage Device Interface Facts
                5.1.5 Exam Questions - Section 5.1
            5.2 Floppy Drives
                5.2.1 Installing a Floppy Drive (10:52)
                5.2.2 Floppy Installation Facts
                5.2.3 Install a Floppy Drive
                5.2.4 Exam Questions - Section 5.2
            5.3 Parallel ATA (IDE)
                5.3.1 ATA/IDE Devices (13:55)
                5.3.2 Installing an ATA Device (10:05)
                5.3.3 ATA Installation Facts
                5.3.4 Install PATA Devices
                5.3.5 Exam Questions - Section 5.3
            5.4 Serial ATA
                5.4.1 Serial ATA (9:31)
                5.4.2 Installing a Serial ATA Device (5:33)
                5.4.3 Serial ATA Installation Facts
                5.4.4 Install SATA Devices
                5.4.5 Exam Questions - Section 5.4
            5.5 SCSI
                5.5.1 SCSI (17:39)
                5.5.2 SCSI Standards (13:23)
                5.5.3 SCSI Standards Facts
                5.5.4 Installing a SCSI Adapter and Device (9:15)
                5.5.5 Exam Questions - Section 5.5
            5.6 Optical Media
                5.6.1 CD Drives (11:39)
                5.6.2 CD Format Facts
                5.6.3 DVD Drives (14:21)
                5.6.4 Blu-ray (6:48)
                5.6.5 DVD and Blu-ray Facts
                5.6.6 Choosing an Optical Drive (4:03)
                5.6.7 Choosing an Optical Drive Facts
                5.6.8 Exam Questions - Section 5.6
            5.7 File System
                5.7.1 File System (5:11)
                5.7.2 Viewing File System Components (12:49)
                5.7.3 File System Facts
                5.7.4 Partitions and Disks (22:12)
                5.7.5 Partition and Disk Facts
                5.7.6 Creating Volumes (16:40)
                5.7.7 Create Volumes
                5.7.8 Formatting and Converting (17:28)
                5.7.9 Format Drives
                5.7.10 Disk Status (3:01)
                5.7.11 Disk Status Facts
                5.7.12 Exam Questions - Section 5.7
            5.8 RAID
                5.8.1 RAID (13:02)
                5.8.2 RAID Facts
                5.8.3 Configuring RAID Arrays (16:41)
                5.8.4 RAID Configuration Facts
                5.8.5 Create RAID Arrays
                5.8.6 Implement a RAID Solution
                5.8.7 Exam Questions - Section 5.8
            5.9 Adding Storage
                5.9.1 Adding Storage (10:45)
                5.9.2 Creating Mount Points and Extending Volumes (15:32)
                5.9.3 Adding Storage Facts
                5.9.4 Add Space to Existing Volumes
                5.9.5 Exam Questions - Section 5.9
            5.10 Disk Optimization
                5.10.1 Storage Optimization (19:59)
                5.10.2 Optimizing Disks (13:26)
                5.10.3 Disk Optimization Facts
                5.10.4 Perform Disk Maintenance
                5.10.5 Exam Questions - Section 5.10
        6.0 Networking
            6.1 Networking Overview
                6.1.1 Networking (9:17)
                6.1.2 Network Types (9:34)
                6.1.3 Networking Facts
                6.1.4 Network Topologies (13:27)
                6.1.5 Topology Facts
                6.1.6 Exam Questions - Section 6.1
            6.2 Network Hardware
                6.2.1 Network Devices 1 (16:18)
                6.2.2 Network Devices 2 (15:46)
                6.2.3 Networking Device Facts
                6.2.4 Network Adapters (12:13)
                6.2.5 Network Adapter Facts
                6.2.6 Select and Install a Network Adapter
                6.2.7 Exam Questions - Section 6.2
            6.3 Networking Media
                6.3.1 Cable Media (19:59)
                6.3.2 Coaxial Cable Facts
                6.3.3 Twisted Pair Facts
                6.3.4 Twisted Pair Connector Facts
                6.3.5 Fiber Optic Facts
                6.3.6 Exam Questions - Section 6.3
            6.4 Ethernet
                6.4.1 Ethernet (7:26)
                6.4.2 Ethernet Facts
                6.4.3 Ethernet Standards
                6.4.4 Exam Questions - Section 6.4
            6.5 Network Addressing
                6.5.1 Device Addressing (11:42)
                6.5.2 IP Addressing (14:35)
                6.5.3 Addressing Facts
                6.5.4 Exam Questions - Section 6.5
            6.6 IP Configuration
                6.6.1 IP Configuration (13:36)
                6.6.2 TCP/IP Configuration Methods (7:20)
                6.6.3 Configuring TCP/IP Properties (17:36)
                6.6.4 IP Configuration Facts
                6.6.5 Configure TCP/IP Settings
                6.6.6 Configure Alternate TCP/IP Settings
                6.6.7 Exam Questions - Section 6.6
            6.7 IP version 6
                6.7.1 IP version 6 (8:13)
                6.7.2 IPv6 Facts
                6.7.3 Exam Questions - Section 6.7
            6.8 Protocols
                6.8.1 Network Protocols (5:03)
                6.8.2 Protocol Facts
                6.8.3 Exam Questions - Section 6.8
            6.9 802.11 Wireless
                6.9.1 Wireless Networking (15:46)
                6.9.2 Wireless Networking Facts
                6.9.3 Wireless Security (10:23)
                6.9.4 Wireless Security Facts
                6.9.5 Configuring a Wireless Connection (6:47)
                6.9.6 Connect to a Wireless Network
                6.9.7 Configure a Wireless Profile
                6.9.8 Exam Questions - Section 6.9
            6.10 Infrared and Bluetooth
                6.10.1 Infrared and Bluetooth (4:50)
                6.10.2 Configuring Bluetooth Connections (8:21)
                6.10.3 Infrared and Bluetooth Facts
                6.10.4 Exam Questions - Section 6.10
            6.11 Internet Connectivity
                6.11.1 Internet Services (21:14)
                6.11.2 Internet Connections (13:20)
                6.11.3 Internet Connection Facts
                6.11.4 Configure a Cable Internet Connection
                6.11.5 Configure a DSL Internet Connection
                6.11.6 Creating a Dial-up Internet Connection (6:48)
                6.11.7 Configure a Dialup Internet Connection
                6.11.8 Exam Questions - Section 6.11
            6.12 SOHO Configuration
                6.12.1 SOHO Configuration (13:36)
                6.12.2 SOHO Configuration Facts
                6.12.3 Configuring a SOHO Router (8:52)
                6.12.4 Access Point Configuration Facts
                6.12.5 Configuring a Wireless Access Point (13:42)
                6.12.6 Configure a Wireless Infrastructure
                6.12.7 Exam Questions - Section 6.12
            6.13 Network Utilities
                6.13.1 Network Utilities (6:06)
                6.13.2 Using Ipconfig (5:36)
                6.13.3 Find Configuration Information 1
                6.13.4 Find Configuration Information 2
                6.13.5 Find Configuration Information 3
                6.13.6 Using Ping and Tracert (10:54)
                6.13.7 Using Nslookup (4:45)
                6.13.8 TCP/IP Utilities
                6.13.9 Exam Questions - Section 6.13
            6.14 HomeGroup
                6.14.1 Implementing HomeGroups (8:31)
                6.14.2 HomeGroup Facts
                6.14.3 Exam Questions - Section 6.14
        7.0 Printing
            7.1 Printers
                7.1.1 Printer Types (15:47)
                7.1.2 Printer Type Facts
                7.1.3 Laser Printers (4:52)
                7.1.4 Laser Printing Process (10:08)
                7.1.5 Laser Printing Facts
                7.1.6 Printer Interfaces (8:36)
                7.1.7 Printer Connection Facts
                7.1.8 Printer Characteristics Facts
                7.1.9 Choose a Printer
                7.1.10 Exam Questions - Section 7.1
            7.2 Printer Configuration
                7.2.1 Printing Configuration (11:55)
                7.2.2 Installing a Local Printer (19:20)
                7.2.3 Printer Configuration Facts
                7.2.4 Select and Install a Printer
                7.2.5 Exam Questions - Section 7.2
            7.3 Network Printing
                7.3.1 Network Printing (8:18)
                7.3.2 Installing a Network Printer (18:32)
                7.3.3 Network Printing Facts
                7.3.4 Configure Network Printing
                7.3.5 Exam Questions - Section 7.3
            7.4 Printing Management
                7.4.1 Configuring Printer Properties (11:21)
                7.4.2 Managing Print Jobs (8:29)
                7.4.3 Printing Management Facts
                7.4.4 Configure Printer Properties
                7.4.5 Manage Printing
                7.4.6 Exam Questions - Section 7.4
            7.5 Printer Maintenance
                7.5.1 Maintaining Laser Printers (12:09)
                7.5.2 Printer Preventative Maintenance Facts
                7.5.3 Exam Questions - Section 7.5
        8.0 Mobile Devices
            8.1 Notebook Computers
                8.1.1 Notebook Computers (19:31)
                8.1.2 Notebook Connectors (10:58)
                8.1.3 Notebook Facts
                8.1.4 Expansion Card Facts
                8.1.5 Notebook Power Facts
                8.1.6 Exam Questions - Section 8.1
            8.2 Notebook Components
                8.2.1 Changing a Notebook Hard Disk (2:43)
                8.2.2 Adding Notebook Memory (4:48)
                8.2.3 Changing a Notebook Keyboard (4:30)
                8.2.4 Replacing LCD Components (17:49)
                8.2.5 Replacing Internal Notebook Components (9:04)
                8.2.6 Notebook Upgrade and Repair Facts
                8.2.7 Exam Questions - Section 8.2
            8.3 Notebook Power Management
                8.3.1 Portable Power (9:35)
                8.3.2 Configuring Power Options (10:47)
                8.3.3 Power Management Facts
                8.3.4 Edit Power Options
                8.3.5 Create a Power Plan
                8.3.6 Exam Questions - Section 8.3
            8.4 Mobile Devices
                8.4.1 Mobile Device Overview (14:19)
                8.4.2 Mobile Device Facts
                8.4.3 Networking Mobile Devices (10:08)
                8.4.4 Synchronizing Mobile Devices (7:07)
                8.4.5 Securing Mobile Devices (11:05)
                8.4.6 Configuring Email on Mobile Devices (4:57)
                8.4.7 Maintaining Mobile Devices (10:06)
                8.4.8 Manage Mobile Devices
                8.4.9 Exam Questions - Section 8.4
        9.0 Windows System Management
            9.1 Windows System Tools
                9.1.1 Using Task Manager (20:48)
                9.1.2 Using Control Panel (18:59)
                9.1.3 Using Management Consoles (12:43)
                9.1.4 Viewing System Configuration Information (15:52)
                9.1.5 Using Regedit (8:55)
                9.1.6 Windows Utilities Facts
                9.1.7 System Commands (17:12)
                9.1.8 Exam Questions - Section 9.1
            9.2 Preferences and Settings
                9.2.1 Personalizing Windows 1 (11:36)
                9.2.2 Personalizing Windows 2 (11:43)
                9.2.3 Preferences Facts
                9.2.4 Exam Questions - Section 9.2
            9.3 Performance Monitoring
                9.3.1 Performance Monitoring (3:41)
                9.3.2 Monitoring System Performance (16:32)
                9.3.3 Performance Monitoring Facts
                9.3.4 Exam Questions - Section 9.3
            9.4 Users and Groups
                9.4.1 Users and Groups (9:44)
                9.4.2 Managing Users and Groups (14:11)
                9.4.3 User and Group Facts
                9.4.4 Manage Users and Groups
                9.4.5 Managing UAC Settings (11:51)
                9.4.6 UAC Facts
                9.4.7 Exam Questions - Section 9.4
            9.5 Remote Services
                9.5.1 Remote Desktop (6:48)
                9.5.2 Using Remote Desktop (13:23)
                9.5.3 Remote Desktop Facts
                9.5.4 Remote Assistance (4:54)
                9.5.5 Remote Assistance Facts
                9.5.6 Using Remote Assistance (10:22)
                9.5.7 Configure Remote Services
                9.5.8 Exam Questions - Section 9.5
            9.6 Applications
                9.6.1 Applications (3:15)
                9.6.2 Managing Applications (17:53)
                9.6.3 Application Management Facts
                9.6.4 Manage Applications
                9.6.5 Exam Questions - Section 9.6
            9.7 Updates
                9.7.1 Updates (6:26)
                9.7.2 Update Facts
                9.7.3 Using Windows Update (12:36)
                9.7.4 Configure Windows Update
                9.7.5 Performing a Firmware Update (10:21)
                9.7.6 Exam Questions - Section 9.7
            9.8 System Protection
                9.8.1 System Protection (12:30)
                9.8.2 Backup Facts
                9.8.3 Creating Backups in Windows Vista and Windows 7 (10:03)
                9.8.4 Back Up the Computer
                9.8.5 Using Restore Points (18:52)
                9.8.6 Create a Restore Point
                9.8.7 Using Previous Versions (12:20)
                9.8.8 Exam Questions - Section 9.8
            9.9 Virtual Memory
                9.9.1 Virtual Memory (9:43)
                9.9.2 Managing the Paging File (8:01)
                9.9.3 Virtual Memory Facts
                9.9.4 Configure Virtual Memory
                9.9.5 Exam Questions - Section 9.9
        10.0 System Implementation
            10.1 Component Selection
                10.1.1 Component Selection (21:06)
                10.1.2 Component Selection Facts
                10.1.3 Exam Questions - Section 10.1
            10.2 Windows Pre-installation
                10.2.1 Windows Versions (9:33)
                10.2.2 Pre-installation Planning (11:04)
                10.2.3 Windows Versions Facts
                10.2.4 Installation Planning Facts
                10.2.5 Verifying System Compatibility (5:01)
                10.2.6 Exam Questions - Section 10.2
            10.3 Windows Installation
                10.3.1 Windows Installation (9:17)
                10.3.2 Preparing Disks for Installation (13:09)
                10.3.3 Prepare Disks for Installation
                10.3.4 Installing Windows (8:33)
                10.3.5 Installation Facts
                10.3.6 Exam Questions - Section 10.3
            10.4 Post Installation
                10.4.1 Post Installation (1:07)
                10.4.2 Post Installation Facts
                10.4.3 Migrating User Data (8:07)
                10.4.4 Exam Questions - Section 10.4
            10.5 Virtualization
                10.5.1 Virtualization Overview (15:01)
                10.5.2 Virtualization Facts
                10.5.3 Virtual Networking (6:09)
                10.5.4 Creating a Virtual Machine (19:02)
                10.5.5 Virtual Machine Security (16:44)
                10.5.6 Virtual Machine Security Facts
                10.5.7 Enable VT in the BIOS
                10.5.8 Exam Questions - Section 10.5
        11.0 File Management
            11.1 File Locations
                11.1.1 System File Locations (11:59)
                11.1.2 File Location Facts
                11.1.3 Implementing Libraries (6:32)
                11.1.4 Library Facts
                11.1.5 Exam Questions - Section 11.1
            11.2 Managing Files
                11.2.1 File and Folder Properties (6:07)
                11.2.2 Managing Files 1 (14:31)
                11.2.3 Managing Files 2 (9:41)
                11.2.4 File Extension Facts
                11.2.5 Attribute Facts
                11.2.6 Manage Files
                11.2.7 Using the Command Prompt (2:22)
                11.2.8 Managing Files and Directories 1 (20:32)
                11.2.9 Managing Files and Directories 2 (20:47)
                11.2.10 File Management Commands
                11.2.11 Manage Files and Folders
                11.2.12 Exam Questions - Section 11.2
            11.3 NTFS Permissions
                11.3.1 NTFS Permissions (7:37)
                11.3.2 Configuring NTFS Permissions (16:41)
                11.3.3 NTFS Permission Facts
                11.3.4 Configure NTFS Permissions
                11.3.5 Exam Questions - Section 11.3
            11.4 Shared Folders
                11.4.1 Shared Folders (4:21)
                11.4.2 Sharing Folders 1 (13:27)
                11.4.3 Sharing Folders 2 (10:44)
                11.4.4 Configuring Share and NTFS Permissions (23:14)
                11.4.5 Shared Folder Facts
                11.4.6 Share and Secure Folders
                11.4.7 Exam Questions - Section 11.4
            11.5 Offline Files
                11.5.1 Using Offline Files (13:06)
                11.5.2 Offline File Facts
                11.5.3 Exam Questions - Section 11.5
        12.0 Security
            12.1 Best Practices
                12.1.1 Best Practices for Securing Workstations (14:09)
                12.1.2 Workstation Security Facts
                12.1.3 Implement Workstation Security
                12.1.4 Exam Questions - Section 12.1
            12.2 Physical Security
                12.2.1 Physical Security (19:39)
                12.2.2 Physical Security Facts
                12.2.3 Data Disposal and Destruction (10:05)
                12.2.4 Wiping a Disk (7:35)
                12.2.5 Configuring a Screen Saver Password (5:20)
                12.2.6 Require a Screen Saver Password
                12.2.7 Exam Questions - Section 12.2
            12.3 Social Engineering
                12.3.1 Social Engineering (8:25)
                12.3.2 Social Engineering Facts
                12.3.3 Exam Questions - Section 12.3
            12.4 BIOS Security
                12.4.1 BIOS Security (9:52)
                12.4.2 Configuring BIOS Security Settings (8:04)
                12.4.3 BIOS Security Facts
                12.4.4 Configure BIOS Security
                12.4.5 Exam Questions - Section 12.4
            12.5 Malware Protection
                12.5.1 Malware (3:39)
                12.5.2 Implementing Malware Protection (4:57)
                12.5.3 Malware Facts
                12.5.4 Malware Protection (13:08)
                12.5.5 Implementing Virus Protection (15:25)
                12.5.6 Malware Protection Facts
                12.5.7 Exam Questions - Section 12.5
            12.6 Authentication
                12.6.1 Authentication (16:34)
                12.6.2 Authentication Facts
                12.6.3 Password Facts
                12.6.4 Configuring Password Policies (13:52)
                12.6.5 Enforce Password Settings
                12.6.6 Using a Biometric Scanner (3:41)
                12.6.7 Managing Authentication 1 (13:10)
                12.6.8 Managing Authentication 2 (11:20)
                12.6.9 Authentication Management Facts
                12.6.10 Exam Questions - Section 12.6
            12.7 Encryption
                12.7.1 Encryption (5:08)
                12.7.2 Encryption Facts
                12.7.3 Encrypting Files (8:45)
                12.7.4 Encrypt Files
                12.7.5 Exam Questions - Section 12.7
            12.8 Network Security
                12.8.1 Wired Network Security Best Practices (17:45)
                12.8.2 Wired Network Security Facts
                12.8.3 Wireless Network Security Best Practices (14:57)
                12.8.4 Wireless Network Security Facts
                12.8.5 Exam Questions - Section 12.8
            12.9 Firewalls
                12.9.1 Introduction to Firewalls (8:01)
                12.9.2 Firewalls (10:39)
                12.9.3 Configuring Windows Firewall (3:50)
                12.9.4 Configuring a Network-Based Firewall (13:46)
                12.9.5 Firewall Facts
                12.9.6 Configure the Windows Firewall
                12.9.7 Exam Questions - Section 12.9
            12.10 Proxy Servers
                12.10.1 Proxy Servers (4:49)
                12.10.2 Configuring Proxy Settings (5:25)
                12.10.3 Proxy Server Facts
                12.10.4 Use a Proxy Server
                12.10.5 Exam Questions - Section 12.10
        13.0 Troubleshooting
            13.1 Motherboard, RAM, and CPU Troubleshooting
                13.1.1 Common Motherboard, RAM and CPU Issues (22:16)
                13.1.2 Troubleshoot System Power
                13.1.3 Troubleshoot Power Supply Problems
                13.1.4 Processor Troubleshooting (10:13)
                13.1.5 Processor Troubleshooting Facts
                13.1.6 Troubleshoot Processor Installation 1
                13.1.7 Troubleshoot Processor Installation 2
                13.1.8 Memory Troubleshooting (9:29)
                13.1.9 Testing Memory (9:03)
                13.1.10 Memory Troubleshooting Facts
                13.1.11 Troubleshoot Memory 1
                13.1.12 Troubleshoot Memory 2
                13.1.13 Exam Questions - Section 13.1
            13.2 Storage Troubleshooting
                13.2.1 Common Storage Issues (20:08)
                13.2.2 Storage Troubleshooting Facts
                13.2.3 Troubleshoot Floppy Configuration
                13.2.4 Troubleshoot PATA Devices
                13.2.5 Exam Questions - Section 13.2
            13.3 Video Troubleshooting
                13.3.1 Common Video and Display Issues 1 (14:58)
                13.3.2 Common Video and Display Issues 2 (11:03)
                13.3.3 Video Troubleshooting (15:19)
                13.3.4 Video Troubleshooting Facts
                13.3.5 Exam Questions - Section 13.3
            13.4 Network Troubleshooting
                13.4.1 Common Wired and Wireless Network Issues (20:52)
                13.4.2 Network Troubleshooting 1 (4:34)
                13.4.3 Network Troubleshooting 2 (17:02)
                13.4.4 Troubleshooting Network Connectivity 1 (19:50)
                13.4.5 Network Troubleshooting Facts 1
                13.4.6 Troubleshooting Network Connectivity 2 (12:20)
                13.4.7 Network Troubleshooting Facts 2
                13.4.8 Fix a Network Connection 1
                13.4.9 Fix a Network Connection 2
                13.4.10 Exam Questions - Section 13.4
            13.5 Operating System Troubleshooting
                13.5.1 Common Operating Systems Issues 1 (17:03)
                13.5.2 Common Operating Systems Issues 2 (14:33)
                13.5.3 Troubleshooting Applications (25:05)
                13.5.4 Application Troubleshooting Facts
                13.5.5 Windows Boot Process (13:32)
                13.5.6 Boot Process Facts
                13.5.7 Modifying the Boot Order (8:46)
                13.5.8 Configure the Boot Order
                13.5.9 Troubleshoot the Boot Order
                13.5.10 Exam Questions - Section 13.5
            13.6 Windows Recovery
                13.6.1 System Recovery (13:53)
                13.6.2 Using Windows Recovery Options (17:42)
                13.6.3 Using Restore Tools (20:08)
                13.6.4 System Recovery Facts
                13.6.5 Exam Questions - Section 13.6
            13.7 System Errors
                13.7.1 Troubleshooting Lockups (16:08)
                13.7.2 System Errors Facts
                13.7.3 Boot Options (1:52)
                13.7.4 Using Advanced Boot Options (14:55)
                13.7.5 Windows Boot Options
                13.7.6 Startup Errors (20:18)
                13.7.7 Startup Error Facts
                13.7.8 Troubleshoot System Startup 1
                13.7.9 Troubleshoot System Startup 2
                13.7.10 Troubleshoot System Startup 3
                13.7.11 Troubleshoot System Startup 4
                13.7.12 Exam Questions - Section 13.7
            13.8 Security Troubleshooting
                13.8.1 Common Security Issues (15:36)
                13.8.2 Security Troubleshooting Facts
                13.8.3 Exam Questions - Section 13.8
            13.9 Notebook Troubleshooting
                13.9.1 Common Notebook Issues (17:45)
                13.9.2 Troubleshooting Power (8:12)
                13.9.3 Troubleshooting Video (12:10)
                13.9.4 Troubleshooting Components (10:32)
                13.9.5 Notebook Troubleshooting Facts
                13.9.6 Notebook Maintenance Facts
                13.9.7 Exam Questions - Section 13.9
            13.10 Printer Troubleshooting
                13.10.1 Common Printing Issues (21:08)
                13.10.2 Printer Troubleshooting (4:01)
                13.10.3 Troubleshooting Printing (22:04)
                13.10.4 Printing Troubleshooting Facts
                13.10.5 Exam Questions - Section 13.10
            13.11 Device Troubleshooting
                13.11.1 Device Troubleshooting (2:52)
                13.11.2 Troubleshooting Devices (13:45)
                13.11.3 Device Troubleshooting Facts
                13.11.4 Manage Devices 1
                13.11.5 Manage Devices 2
                13.11.6 Exam Questions - Section 13.11
        14.0 Capstone Exercises
            14.1 Build a Computer From Scratch
            14.2 Troubleshoot a Malfunctioning Computer
        PC Pro Certification Practice Exams
            Preparing for Certification
                PC Pro Exam Objectives
                Certification FAQs
                How to take the Certification Exam
            PC Pro Domain 1: Audio (1 lab)
            PC Pro Domain 2: CPU (4 labs)
            PC Pro Domain 3: Expansion Slots (1 lab)
            PC Pro Domain 4: External Devices (5 labs)
            PC Pro Domain 5: Memory (4 labs)
            PC Pro Domain 6: Motherboard (1 lab)
            PC Pro Domain 7: Networking (14 labs)
            PC Pro Domain 8: Power Supply (3 labs)
            PC Pro Domain 9: Printing (5 labs)
            PC Pro Domain 10: Security (8 labs)
            PC Pro Domain 11: Storage (13 labs)
            PC Pro Domain 12: System Management (9 labs)
            PC Pro Domain 13: Video (7 labs)
            PC Pro Certification Practice Exam (15 labs)
        220-801 Practice Exams
            Preparing for Certification
                Exam Objectives
                Exam FAQs
                How to Register for an Exam
                Exam-taking Hints and Tips
            Domain 1: PC Hardware, All Questions (257 questions)
            Domain 2: Networking, All Questions (130 questions)
            Domain 3: Laptops, All Questions (35 questions)
            Domain 4: Printers, All Questions (39 questions)
            Domain 5: Operational Procedures, All Questions (50 questions)
            220-801 Certification Practice Exam (100 questions)
        220-802 Practice Exams
            Preparing for Certification
                Exam Objectives
                Exam FAQs
                How to Register for an Exam
                Exam-taking Hints and Tips
            Domain 1: Operating Systems, All Questions (209 questions)
            Domain 2: Security, All Questions (78 questions)
            Domain 3: Mobile Devices, All Questions (6 questions)
            Domain 4: Troubleshooting, All Questions (180 questions)
            220-802 Certification Practice Exam (100 questions)

Order online or call (800) 231-2155. Item 02-790.

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