Fundamentals of Telecommunications I
Self-paced DVD-video course
This course comes with 142 minutes of instruction, a comprehensive workbook/textbook with graphics and detailed notes, and a personalized certificate of completion from Teracom suitable for framing when you pass the final exercise.
Start with the Basics
Designed for the non-engineering professional, it starts with the Public Switched Telephone Network (PSTN) and Plain Ordinary Telephone Service (POTS). We’ll begin with the basics of telephony: loops, trunks, circuits, analog, and the voiceband. Fundamentals that are key to understanding new technologies and services.
To complete the picture, we take a practical journey through different types of equipment. We'll review switches, PBXs, Centrex, multiplexers and routers, as well as ancillary equipment like ACDs, voice mail and interactive voice response (IVR) systems.
With this framework in place, we'll review the telecommunications industry and understand the main players and competitors, how Local Exchange Carriers connect to Inter-Exchange Carriers and how CLECs fit into the picture.
The topics in this video course - how the telephone system and industry work, provide the essential foundation on which everything else, including digital communications, data circuits and networking are built.
Course outline - V1: Fundamentals of Telecom 1
Part 1 Fundamentals of Telephony
1.03 The Public Switched Telephone Network (PSTN)
1.05 Analog Circuits
1.07 What is Sound?
1.09 The Voiceband
1.11 Plain Ordinary Telephone Service (POTS)
1.13 DTMF Address Signaling
1.15 Signaling System 7 (SS7)
Part 2 Telecom Equipment
2.03 Telephone Switches
2.05 PBX vs. Centrex
2.07 Voice VPNs
2.09 Call Centers
Part 3 The Telecommunications Industry
3.03 US Domestic Telcos
3.05 AT&T and Verizon
3.07 Canadian Telephone Companies
3.09 PSTN Switching Centers Before Competition
3.11 Accessing The Interexchange Carriers
3.13 Competitive Local Exchange Carriers (CLECs)
Appendix A Acronyms and Abbreviations
Every course comes complete with a high-quality comprehensive workbook / textbook that's been called the best on-the-job reference tool around. Written in plain English, this easy-to-use reference includes copies of all graphics PLUS extensive detailed accompanying text.
Topics are organized in logical groups to give you easy reference after the seminar to the practical experience, theoretical background, and unbiased information on industry technologies, products and trends you'll need. With numerous chapters covering all major topics, you'll obtain an invaluable resource impossible to find anywhere else in one book.
Certification is Included
Each course has an online knowledge evaluation test. Successful completion of the test results in certification of the student, who receives a certificate from Teracom suitable for framing.
Length 142 minutes. DVD-R NTSC format. 55-page 8.5" x 11" softcover bound workbook.
How do I order the Fundamentals of Telecommunications I DVD Course?
1. You can order online with a Credit Card or PayPal account (simply click the 'Add to Cart' button).
2. Or you can call us at (800) 321-2155 and ask for product 02-733.
3. You can mail a check or money order for $261.75
(includes $22.75 for shipping/handling) to:
1776 E. 17th Street
Cleveland, Ohio 44114
4. You can fax your order to us at 216-781-0331.
Foreign shipping expense will be higher.
Order online or call (800) 321-2155 and ask for 02-733 Fundamentals of Telecommunications I DVD Course.